Privacy Policy

Last updated: June 6, 2026

1. Data Controller

The Camio team is responsible for processing your personal data collected through the camio.fr website.

For any questions regarding your personal data, you can contact us at: contact@camio.fr

2. Data Collected

We collect the following personal data:

  • Identification data: first name, last name, email address
  • Professional data: food truck name, description, photos
  • Location data: locations, addresses, GPS coordinates
  • Commercial data: menu, products, prices
  • Preference data: hours, availability, privatization options
  • Authentication data: password (stored securely and hashed)
  • Optional data: Instagram tokens (if you connect your Instagram account)
  • Navigation data: technical cookies necessary for the website's operation

3. Purpose of Processing

Your personal data is used to:

  • Create and manage your user account
  • Publish your food truck page on the website
  • Manage your locations and schedule
  • Display your menu and products
  • Allow visitors to contact you
  • Collect and display customer reviews
  • Ensure security and proper functioning of the service
  • Send you important communications regarding your account

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Your consent: when creating your account, you explicitly accept this privacy policy
  • Contract performance: data is necessary for the provision of the service (creation and management of your food truck page)
  • Legitimate interest: service improvement and website security

5. Data Retention

Your personal data is retained:

  • During your account usage: as long as your account is active
  • After account deletion: your data is deleted within a maximum of 30 days, except where legal retention obligations apply
  • Billing data: retained in accordance with legal obligations (10 years for invoices in certain jurisdictions)

6. Your Rights

In accordance with applicable data protection laws (GDPR, CCPA, PIPEDA, etc.), you have the following rights:

  • Right of access: you can request a copy of all your personal data
  • Right to rectification: you can modify your data directly from your account
  • Right to erasure: you can request the deletion of your data (see form below)
  • Right to data portability: you can retrieve your data in a structured format
  • Right to object: you can object to the processing of your data for legitimate reasons
  • Right to restriction: you can request the restriction of processing of your data
  • Right to withdraw consent: at any time, without affecting the lawfulness of processing carried out before withdrawal
  • Right to opt-out (CCPA): if you are a California resident, you have the right to opt-out of the sale of personal information (we do not sell your data)

To exercise these rights, contact us at: contact@camio.fr

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Password encryption (secure hashing)
  • Secure data access through authentication
  • Regular data backups
  • Secure hosting
  • Regular security system updates

8. Data Sharing

Your personal data is not sold to third parties. It may be shared with:

  • Website visitors: certain data is public on your food truck page (food truck name, description, photos, menu, locations)
  • Our technical service providers: hosting provider, in the context of service provision
  • Competent authorities: in case of legal obligation or judicial request

9. Cookies

We only use technical cookies strictly necessary for the website's operation. No tracking or advertising cookies are used.

10. International Data Transfers

Your data is hosted on Google Cloud, which may store data outside your country of residence. Google commits to respecting data protection standards equivalent to GDPR through Privacy Shield and its standard contractual clauses.

11. Policy Changes

This privacy policy may be modified. Any changes will be communicated on this page with an indication of the update date.

12. Complaints

If you believe your rights are not being respected, you can file a complaint with the relevant data protection authority in your jurisdiction:

  • United States: Federal Trade Commission (FTC) - www.ftc.gov
  • United Kingdom: Information Commissioner's Office (ICO) - ico.org.uk
  • Canada: Office of the Privacy Commissioner of Canada - www.priv.gc.ca
  • European Union: Your local data protection authority (for example, CNIL in France - www.cnil.fr)
  • Australia: Office of the Australian Information Commissioner (OAIC) - www.oaic.gov.au

Personal Data Deletion Request Form

You can request the permanent deletion of all your personal data by filling out the form below. This action is irreversible and will result in the complete deletion of your account and all associated data.